To grow sustainably, in 2020 we voluntarily began the sustainability reporting process, initially using the international GRI standards and, for the 2024–2025 report, the structure of the European Sustainability Reporting Standards (ESRS).
Since then, we have regularly analysed the impact of our activity and consulted internal and external stakeholders in order to update the relevant topics and our strategy.
In the most recent reporting cycle, we deepened this effort through a double materiality analysis and, for the first time, by calculating the carbon footprint of our entire value chain.
Our strategy is built around five priority directions: Ethical Business Performance; Quality for Health; Team Development; Community Involvement; and Environmental Efficiency. In recent years, we have translated these priorities into dozens of concrete objectives and projects and strengthened our internal processes, in order to better integrate sustainability into business decisions.
Ethical Business Performance
We are an ethical and responsible company. Every decision we make is based on solid ethical values and principles that are reflected in everything we do: in the rigorous choice of the best and most effective products, in the responsible way we promote our products and services, in strict compliance with the national and European legislation, in our ethical relationships with the professional environment, in the investments we constantly make in information and education projects to encourage a preventive attitude towards health.
Quality for Health
We collaborate with established, renowned producers on the international market of dietary supplements, who invest in innovation and development of the most effective natural health solutions.
All the ingredients that go into the composition of the dietary supplements in the Secom® Healthcare Group portfolio are quality tested and hold quality certificates. The laboratory tests are certified in accordance with ISO (standards) and GMP and comply with international guidelines (Pharmacopoeias). The safety and quality of the imported products in Secom's portfolio are guaranteed by the fact that they are constantly monitored by the US Food and Drug Administration (FDA).
Team Development
Our team is one of the key contributors to Secom®’s responsible growth over the years. We want to continue to evolve together with the people in the team and that is why we are concerned with creating an enjoyable and constructive working environment in which they can develop professionally, while maintaining work-life balance.
Along with the ongoing initiatives to maintain a pleasant organizational climate, Secom® Healthcare Group has a competitive salary benefits package in the dietary supplement market that includes, in addition to the fixed salary, performance bonuses, healthcare subscription, life and accident insurance, discounts on portfolio products, psychotherapy sessions, financial incentives for the colleagues who have contributed to the recruitment of another colleague and a number of flexible benefits that can be chosen from the Benefit platform.
Community Involvement
The drive to do good has always part of Secom® Healthcare, it is in the DNA of the founders and the people on the team. For this reason, over the years, beyond the financial support given to tens of non-governmental partners, medical and educational institutions, we have also supported thousands of beneficiaries with products and services, as well as through volunteering.
We want our future community investments to be directly linked to the needs of the communities to ensure the transition to a sustainable society.
We are aware that our impact extends across the entire value chain. That is why, in 2024–2025, we calculated the company's carbon footprint for the first time: almost 6,000 tonnes of CO2e, of which around 95% come from outside our own operations.
We therefore know that reducing our climate impact cannot be addressed only through what we control directly, but requires closer collaboration with our partners, some of whom are already adopting solutions with a low environmental impact.
Also in the environmental area, we have taken action on packaging: 97% of Good Routine® bottles are made of recycled plastic, with 98% recycled content.
We will continue these efforts and we recover 55% of the packaging placed on the market every year, in accordance with the law.
