To develop sustainably, in 2020 and 2023, as part of the biennial voluntary reporting process, we conducted two materiality analyses. These involved a comprehensive assessment of Secom Healthcare's activities and consultations with hundreds of external and internal stakeholders.
As a result of these analyses, we identified, confirmed, and updated the potential material topics, as well as our sustainability strategy. Our strategy is based on five priority action areas designed to amplify the positive impact of our activities and minimize the negative one: Ethical business performance, Quality for healthcare, Team development, Community involvement, and Environmental efficiency.
Ethical Business Performance
We are an ethical and responsible company. Every decision we make is based on solid ethical values and principles that are reflected in everything we do: in the rigorous choice of the best and most effective products, in the responsible way we promote our products and services, in strict compliance with the national and European legislation, in our ethical relationships with the professional environment, in the investments we constantly make in information and education projects to encourage a preventive attitude towards health.
Quality for Health
We collaborate with established, renowned producers on the international market of dietary supplements, who invest in innovation and development of the most effective natural health solutions.
All the ingredients that go into the composition of the dietary supplements in the Secom® Healthcare Group portfolio are quality tested and hold quality certificates. The laboratory tests are certified in accordance with ISO (standards) and GMP and comply with international guidelines (Pharmacopoeias). The safety and quality of the imported products in Secom's portfolio are guaranteed by the fact that they are constantly monitored by the US Food and Drug Administration (FDA).
Team Development
Our team is one of the key contributors to Secom®’s responsible growth over the years. We want to continue to evolve together with the people in the team and that is why we are concerned with creating an enjoyable and constructive working environment in which they can develop professionally, while maintaining work-life balance.
Along with the ongoing initiatives to maintain a pleasant organizational climate, Secom® Healthcare Group has a competitive salary benefits package in the dietary supplement market that includes, in addition to the fixed salary, performance bonuses, healthcare subscription, life and accident insurance, discounts on portfolio products, psychotherapy sessions, financial incentives for the colleagues who have contributed to the recruitment of another colleague and a number of flexible benefits that can be chosen from the Benefit platform.
Community Involvement
The drive to do good has always part of Secom® Healthcare, it is in the DNA of the founders and the people on the team. For this reason, over the years, beyond the financial support given to tens of non-governmental partners, medical and educational institutions, we have also supported thousands of beneficiaries with products and services, as well as through volunteering.
We want our future community investments to be directly linked to the needs of the communities to ensure the transition to a sustainable society.
As an importer, developer of premium dietary supplements, and distributor of functional foods, personal care products, and natural cosmetics, we are aware that our impact extends across the entire value chain, from producers to consumers.
Fortunately, some of our partners have already adopted sustainable practices, so that 31.25% of the total supplements in the Secom® Exclusive Imports portfolio are made from 97% post-consumer recycled plastic or materials with a much lower environmental impact. We will continue to promote sustainability principles among our suppliers and implement a system for monitoring their sustainability actions.
Additionally, for our private label portfolio, following the commitment made in our first sustainability report, we have made significant progress in recent years. Thus, in 2023, 48.53% of the plastic containers used for packaging Good Routine® products were made from recycled plastic. We will continue our efforts to replace the packaging of Good Routine® supplements with recycled plastic alternatives to minimize the consumption of non-renewable raw materials.
We also acknowledge that the responsibility for the packaging we place on the market lies with us, which is why we recover 55% of its quantity annually, in accordance with legal obligations.
